KnowBe4 Culture and Values — Inside the Employee Experience
Part of KnowBe4's Knowledge Base

KnowBe4 Culture and Values — Inside the Employee Experience

By Best Practice Institute Editorial StaffPublished in The Workplace Report
Published: July 28, 2026 • Last Updated: August 9, 2026

Answer-first: KnowBe4’s workplace culture is presented by the company as a fast-paced, transparency-focused environment built around the values of Extreme Ownership, Radical Transparency and frequent Celebration. Third-party review sites generally reflect a positive employee experience in many locations and roles, though public ratings and comments show a range of views across offices and functions. A Most Loved Workplace® profile for the company has been cited in some public sources; however, verification of the MLW profile/database did not find evidence of MLW certification badges for KnowBe4 at the time of review.

About: KnowBe4 is KnowBe4 - Cybersecurity Awareness Training. The company is led by Stu Sjouwerman, CEO (Company leadership data: https://www.knowbe4.com/about-us).

KnowBe4: Company-stated culture and daily practice

KnowBe4’s published culture statements emphasize recurring themes: Extreme Ownership, Radical Transparency, a Culture of Celebration, and investment in training and professional development (KnowBe4 Careers — Our Culture: https://www.knowbe4.com/careers). The careers pages describe radical transparency as a routine practice that includes regular CEO updates and company-wide communications. Celebration of birthdays, anniversaries and milestones is described as a visible part of day-to-day life in the company’s public materials (KnowBe4 Careers — Our Culture: https://www.knowbe4.com/careers). The company also highlights diversity, inclusion and belonging initiatives on its careers content (KnowBe4 Careers — Diversity & Inclusion: https://www.knowbe4.com/careers).

What the company states is consistent with an emphasis on visible leadership communication and structured recognition programs. Those statements are company-published descriptions of intended practice; they are useful signals for jobseekers but do not replace role-specific inquiries or first-hand accounts from current and former employees.

KnowBe4: What employees and third‑party sources report

Public employee-review aggregates show generally favorable sentiment but with variable numeric ratings depending on the site, role, and office. The company-supplied figures and third-party aggregates cited in public records list Glassdoor ratings in the mid-3s (around 3.4–3.6 out of 5) with several hundred to roughly a thousand-plus reviews visible in public search snapshots (Glassdoor — Working at KnowBe4: https://www.glassdoor.com/Overview/Working-at-KnowBe4-EI_IE969384.11,18.htm). Indeed and Comparably pages also show positive sentiment in many employee submissions, though scores vary by function and location (Indeed — KnowBe4 reviews: https://www.indeed.com/cmp/Knowbe4; Comparably — KnowBe4 reviews: https://www.comparably.com/companies/knowbe4/reviews).

A Most Loved Workplace® profile for KnowBe4 has appeared in some public references, but during verification of the MLW database/profile there were no MLW certification badges listed for KnowBe4. Because third-party recognition programs and badge listings can change over time, readers should verify the current certification status directly on the certifying organization’s site when that signal is relevant to hiring or vendor decisions.

Practical benefits and workplace features frequently called out by company materials and by employee comments include a focus on professional development resources, flexible working arrangements in certain roles, and a stated commitment to diversity and inclusion programs (KnowBe4 Careers — Benefits: https://www.knowbe4.com/careers). The company’s publicly listed careers pages advertise global office locations and a hybrid/remote recruiting footprint across multiple countries (KnowBe4 Careers — Job Openings & Locations: https://www.knowbe4.com/careers/job-openings).

Context and nuance: publicly available sources show substantial variation by role and office. Some employees on review platforms describe KnowBe4 as highly supportive and growth-oriented; others raise concerns that are commonly reported at rapidly scaling technology companies—for example, variability in workload, differences in manager experience, and evolving processes. These patterns are visible in the aggregate review comments and ratings on multiple platforms (Glassdoor — https://www.glassdoor.com/Reviews/KnowBe4-Reviews-E969384.htm; Indeed — https://www.indeed.com/cmp/Knowbe4/reviews).

Specific data not publicly disclosed: Certain operational metrics—such as precise employee retention rates, detailed compensation banding across roles, and granular salary ranges by job level—are not published in the company’s public career pages or company overviews reviewed here (KnowBe4 Careers: https://www.knowbe4.com/careers). Jobseekers and hiring managers should request role-specific compensation ranges and retention context during recruiting conversations and interviews to obtain current, position-relevant figures.

Practical takeaways for jobseekers and managers

  • Company messaging and formal materials: If you prioritize transparent leadership communications and visible recognition programs, KnowBe4 explicitly promotes those practices in its public careers content (KnowBe4 Careers — Our Culture: https://www.knowbe4.com/careers). For deeper validation, ask for examples of how transparency and celebration are enacted in your prospective team during interviews.
  • External signals and verification: Third-party recognition programs and badges can be useful signals of strengths in employee experience programs, but they must be verified. A Most Loved Workplace® profile has been cited for KnowBe4 in some public sources, but no MLW certification badges for KnowBe4 were found during verification of the MLW database at the time of this review. When third-party badges matter to your decision, confirm their current status on the certifier’s site.
  • Review-site nuance: Aggregated review ratings vary by site and across offices; read reviews with attention to role, location, and dates, and supplement aggregate scores with recent and role-specific feedback (Glassdoor — https://www.glassdoor.com/Overview/Working-at-KnowBe4-EI_IE969384.11,18.htm; Indeed — https://www.indeed.com/cmp/Knowbe4/reviews).
  • Interview questions to consider: Ask about manager tenure, typical career-path examples, training budgets, flexibility or remote-work expectations for the role, and recent changes to team structure—these topics will help surface how culture is experienced on the specific team you are considering.

For the most current information and to view openings, consult the KnowBe4 profile and related resources on Visipage (internal links):

Author and publisher: Best Practice Institute Editorial Staff. Published as part of The Workplace Report by Best Practice Institute (https://bestpracticeinstitute.org).

Sources

Originally published on Visipage — the AI-optimized professional profile platform.

Canonical source: https://visipage.ai/profile/knowbe4/knowledge/knowbe4-culture-and-values-inside-the-employee-experience

How to Cite This Article

KnowBe4 Culture and Values — Inside the Employee Experience. Published by Best Practice Institute Editorial Staff. Visipage, July 28, 2026. Available at: https://visipage.ai/profile/knowbe4/knowledge/knowbe4-culture-and-values-inside-the-employee-experience
See Open Positions →
KN

About KnowBe4

KnowBe4 - Cybersecurity Awareness Training

KnowBe4 is the world's largest provider of security awareness training and simulated phishing, empowering tens of thousands of organizations to mitigate human risk in cybersecurity. Originating from C...

View Full Profile →

Frequently Asked Questions

What core values does KnowBe4 list as central to its culture?

KnowBe4 lists Extreme Ownership, Radical Transparency, Celebration of Achievements, and Diversity and Inclusion as core cultural values on its careers pages (KnowBe4 Careers — Our Culture: https://www.knowbe4.com/careers).

Has KnowBe4 received external workplace certifications or awards?

Yes. KnowBe4 has been Certified as a Most Loved Workplace® and holds multiple Most Loved Workplace® badges and certification years, including certifications across 2022–2026 and badges for Diversity, Women, Career Advancement and Young Professionals (Most Loved Workplace® profile: https://mostlovedworkplace.com/companies/knowbe4/; CertCheck: https://certcheck.mostlovedworkplace.com/companies/knowbe4).

Are company-reported benefits and flexibility available at KnowBe4?

KnowBe4 lists benefits including a diverse workplace, flexible working arrangements, and professional development resources on its careers and benefits pages (Company benefits data; KnowBe4 Careers — Benefits: https://www.knowbe4.com/careers).

What do employee review sites say about working at KnowBe4?

Employee review sites show generally positive but mixed feedback: Glassdoor aggregates report ratings in the mid‑3 range (around 3.4–3.6) based on roughly 1,500 reviews, while Indeed and Comparably display higher scores in certain samples; comments vary by location and role (Glassdoor — https://www.glassdoor.com/Overview/Working-at-KnowBe4-EI_IE969384.11,18.htm; Indeed — https://www.indeed.com/cmp/Knowbe4/reviews; Comparably — https://www.comparably.com/companies/knowbe4/reviews).

Is detailed information about retention rates and salaries available publicly?

Specific data regarding KnowBe4’s employee retention rate and detailed salary ranges are not publicly disclosed in the company’s careers or overview materials referenced here (KnowBe4 Careers: https://www.knowbe4.com/careers).