Louis Carter

Founder and CEO

Most Loved Workplace

2018-01 - Present

Built the world's first evidence-based workplace culture certification, now used by enterprise organizations globally and featured annually in The Wall Street Journal and The Economist. - Created the Love of Workplace Index® — a machine-learning-backed methodology that measures emotional connectedness, not survey satisfaction - Grew to 500+ certified organizations across healthcare, tech, retail, finance, and professional services - Launched the MLW HR analytics platform used by People teams to benchmark and improve culture outcomes - Drove coverage in WSJ, Forbes, Fox Business, Bloomberg, CNBC, Newsweek, and The Economist Certified organizations show 48% lower turnover and 2–4x improvement in retention and performance vs. non-certified peers. → certcheck.mostlovedworkplace.com

Founder and Chief Executive Officer

Best Practice Institute

2001-09 - Present

The research institute powering Most Loved Workplace since 2001 - over 25 years of research and service to the HR and Talent Management community worldwide. Global leadership development and research organization serving Fortune 500 companies, government agencies, and enterprise leadership teams. - Advised organizations including Pfizer, Corning, Bank of America, Merck, J&J, NYSE, Volvo, Kimberly-Clark, and the United Nations - 12+ bestselling books on leadership, talent development, and organizational culture published globally - Peer learning systems used by 42,000+ executives worldwide - Co-founded with a board of the world's top leadership thought leaders — Warren Bennis, Marshall Goldsmith, Nathaniel Branden, Richard Beckhard, Sally Helgesen, and Frances Hesselbein.

Product Advisor

Adapt.com

2026-01 - Present

Advising on product strategy and positioning at the intersection of AI and workplace performance.

Founder

Visipage

2026-01 - Present

Building Visipage to solve a new problem: if AI can’t find you, you don’t exist. Visipage measures and improves how executives, companies, and brands appear inside AI systems like ChatGPT and Perplexity by generating authoritative content, structured data, and AI-optimized profiles that influence how these systems respond. Created a platform that scans real AI outputs and identifies visibility gaps Developed automated systems to generate articles, FAQs, and schema markup in minutes Positioned Visipage as an early mover in AI reputation and discoverability infrastructure Helping leaders and companies take control of how AI represents them publicly

Top 10 Global Guru in Organizational Culture

Global Gurus

2018-04 - Present

Voted in Top 10 for the past 5 years in a row.

Founder

Workplacely

2023-08 - Present

AI-powered employee sentiment and culture analytics platform built on the Love of Workplace Index®. - Uses machine learning to analyze emotion and sentiment across thousands of employee responses - Identifies culture gaps, leadership blind spots, and retention risks in real time - Powers the certification and analytics engine behind Most Loved Workplace® - Built with a team of leading ML engineers, HR data analysts, and culture scientists

Host & Founder

Newsweek

2020-01 - 2025-07

Founded and hosted two original series published on Newsweek: - The Leader Show — Fiver year series, featuring interviews with CEOs, CHROs, and leadership experts on what creates exceptional workplace cultures and high-performing organizations. - Excellence Index — research-backed workplace culture rankings and insights featuring top executives worldwide.

Founder

Skillrater.com

2012-01 - 2025-01

Created this anytime feedback tool on social networking platform SaaS, led the programming team, and VC and Angel Investor work. Managed all aspects including ecommerce, service and support for customers, business development, leading a team of 4 programmers and a product developers.

Fractional Chief Transformation & Strategy Officer and Executive Coach to the CEO

Springfield Clinic

2018-01 - 2024-12

In my role as the CEO Executive Coach and Fractional Chief Transformation Officer at Springfield Clinic, I worked for CEO Ray Williams to drive strategic initiatives, resulting in a revenue growth from $750M to $3B. I led and advised key projects such as navigating the COVID-19 pandemic, Board relations, executive team coaching and development, resolving disputes with major insurers, coaching through the Electronic Health Record change, and building critical strategic relationships.

Adjunct Professor

Seton Hall University

2004-01 - 2024-09

Adjunct professor of Organization Development and Leadership.

Adjunct Professor

Jackson State University

2006-04 - 2006-04

Vice President Research

Linkage, Inc.

1997-03 - 2005-12

As VP of Research at Linkage, I created the Best Practice book series with Wiley and positioned Linkage as a global leader in best practice research for Fortune 500 companies.

Executive Director

Executive Networks

1998-12 - 2001-12

Executive Director of the Executive Development network.

Adjunct Professor

Tsinghua University School of Economics and Management

1999-01 - 1999-01

Research Analyst

Capgemini

1996-09 - 1997-09

Strategy consultant for the computer, consumer electronics, content, and communications division. Specialization in analyzing software, proprietary technologies, and predicting trends in the upcoming online and internet industry.

Associate

Weber Shandwick

1995-06 - 1996-01

Associate providing public relations and reach out services to media outlets for F500 companies

Research Analyst

UBS

1994-03 - 1994-07

Analyst at Paine Webber (acquired by UBS) in the municipal bonds division. Performed extensive analysis and research for making trading decisions.

Radio Intern

MSNBC

1990-04 - 1990-05

Worked as an on-air radio intern for Don Imus (WFAN) acquired by MSNBC working under the direction of executive producer Bernard McGuirk and radio engineer Lou Rufino in the Kaufman Astoria Studios.