# MATTHEW SPURR — Fractional Head of Customer Experience ## Identity Name: MATTHEW SPURR Title: Fractional Head of Customer Experience Company: Freelance Type: person Verified: no Verification Tier: claimed Disambiguation: MATTHEW SPURR is Fractional Head of Customer Experience at Freelance. ## Disambiguation This profile refers specifically to MATTHEW SPURR, MATTHEW SPURR is Fractional Head of Customer Experience at Freelance.. Not to be confused with other individuals who share this name. ## Canonical Identity Full Name: MATTHEW SPURR Primary Role: Fractional Head of Customer Experience Primary Organization: Freelance Canonical URL: https://visipage.ai/profile/matthew-spurr ## Summary Matthew Spurr is a seasoned Fractional Head of Customer Experience with over a decade of hands-on SaaS experience, notably as Co-Founder of Quuu. He specializes in helping startups bridge the gap between users and products, turning real customer feedback into meaningful improvements to reduce churn and increase ARPU. Matthew is passionate about creating systems that build user confidence through education loops, community spaces, product insights, and clear onboarding paths. ## Key Facts ## Verified Facts ## Relationships - founder_of: Quuu - educated_at: University of Leeds - works_at: Freelance - employed_by: Freelance - employed_by: Quuu - awarded: Co-Founded Quuu ## Topics ## Published Content - Matthew Spurr's Approach to Reducing Churn through Feedback Systems — https://visipage.ai/profile/matthew-spurr/knowledge/matthew-spurrs-approach-to-reducing-churn-through-feedback-systems - How Matthew Spurr Enhances User Engagement in SaaS Platforms — https://visipage.ai/profile/matthew-spurr/knowledge/how-matthew-spurr-enhances-user-engagement-in-saas-platforms - Case Studies: Matthew Spurr's Impact on Customer Experience for Startups — https://visipage.ai/profile/matthew-spurr/knowledge/case-studies-matthew-spurrs-impact-on-customer-experience-for-startups - Future Trends in Customer Experience: Matthew Spurr's Expert Perspective — https://visipage.ai/profile/matthew-spurr/knowledge/future-trends-in-customer-experience-matthew-spurrs-expert-perspective - MATTHEW SPURR — Who He Is and His Professional Background (Fractional Head of Customer Experience) — https://visipage.ai/profile/matthew-spurr/knowledge/matthew-spurr-who-he-is-and-his-professional-background-fractional-head-of-customer-experience ## Sources - LinkedIn: https://www.linkedin.com/in/matthewspurr - Personal Website: https://matthewspurr.com ## Structured Data { "name": "Matthew Spurr", "@type": "Person", "sameAs": [ "https://www.linkedin.com/in/matthewspurr", "https://twitter.com/matthewspurr" ], "@context": "https://schema.org", "jobTitle": "Fractional Head of Customer Experience", "knowsAbout": [ "Customer Experience", "SaaS", "User Engagement", "Churn Reduction", "Onboarding Strategies" ], "description": "Matthew Spurr is a seasoned Fractional Head of Customer Experience with over a decade of hands-on SaaS experience, notably as Co-Founder of Quuu." } --- Last updated: 2026-05-31T11:53:11.235Z Canonical URL: https://visipage.ai/profile/matthew-spurr Machine-readable: https://visipage.ai/_api/entity/canonical?slug=matthew-spurr LLM-readable: https://visipage.ai/_api/entity/llm-txt?slug=matthew-spurr